Privacy Policy

Last Updated: December 2024

1. Introduction

Welcome to LightCompServ. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account on our website
• Fill out contact forms or request quotes
• Subscribe to our newsletter or communications
• Interact with our customer support

This information may include:

• Name and contact information (email address, phone number)
• Company information and job title
• Project requirements and service preferences
• Login credentials (username and encrypted password)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website and search terms used

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our web applications, software development, and custom computer services
• Communication: To respond to your inquiries, provide customer support, and send service-related communications
• Account Management: To create and manage your user account, authenticate your identity, and personalize your experience
• Business Operations: To process quotes, manage projects, and fulfill contractual obligations
• Marketing: To send you promotional materials and updates about our services (with your consent)
• Legal Compliance: To comply with applicable laws and regulations

4. Data Storage and Security

4.1 Local Storage

Our website uses browser local storage to:

• Maintain user authentication status
• Store user preferences and settings
• Improve website functionality and user experience

This information is stored locally on your device and can be cleared through your browser settings.

4.2 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Third-Party Services

We may use third-party services to enhance our website functionality:

• EmailJS: For processing contact form submissions and email communications
• Google Maps: For displaying our location and providing directions
• Font Awesome & Google Fonts: For website styling and typography

These third parties have their own privacy policies, and we encourage you to review them.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety, or that of our users
• With trusted service providers who assist in our business operations (under strict confidentiality agreements)

7. Your Rights and Choices

You have the right to:

• Access: Request access to your personal information we hold
• Correct: Request correction of inaccurate or incomplete information
• Delete: Request deletion of your personal information
• Withdraw Consent: Withdraw your consent for data processing at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be processed and stored in Iraq or other countries where we or our service providers operate. We ensure appropriate safeguards are in place for international data transfers.

11. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. User account information is retained until account deletion is requested.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: